Located in quiet place, 15-20 mins by walk to city centre. Friendly staff. Room was clean. Big and comfy bed. Good enough sound proof. Fair room size.
Alex
2024년 8월
On the Sunday morning the breakfast was superb. Calm atmosphere and everything to hand. The staff were very presentable and couldn’t help enough.
Paul
2023년 8월
Good location near to all the historic sites. Room was clean but sadly in need of some TLC and deep cleaning on the carpets. Bed spotlessly clean so too the shower. Staff fantastic, helpful and caring. Car parking relatively cheap for an overnight stay. Reception staff excellent.
Debbie
2023년 11월
This was our third visit and we were thrilled to see Yassine’s kind, smiling face again on reception. Despite it being a year since our last visit, he remembered us and welcomed us warmly. Yassine is a credit to the hotel , always going above and beyond to ensure his guests are comfortable and happy. Great to have safe parking. Location excellent. The breakfast in the Mercure restaurant is 10/10 - fabulous! We shall be back again!
Steve
2024년 10월
We have stayed many times. The new restaurant area is very good with a lovely ambience. The breakfast is one of the best. The new restaurant area etc. has allowed the the hotel to go up several notches. Great staff, with a lovely welcome. Lovely walk by the river, even without a dog.. Thanks. Tim & Greta ( Ps. Great cheese selection too)
Greta
2024년 7월
IBIS never fails but this was definitely one of the best. We parked at the hotel - worth it and very comfortable to simply go up the lift and you're in the hotel. There, we were greeted with a warm welcome from a very friendly receptionist. He was also very helpful in offering some wise tips on going around and visiting the city. Room was super - clean, comfortable, with all the requirements and toiletry supplies. Bathroom was spacious and comfortable to use. WIFI excellent. Breakfast is plentiful and abundant with ham, cheese, bread, cereals, eggs, fresh fruit and a good selection of tea/coffee. Perfect location to enjoy the beautiful city of Rouen. Definitely cannot complain. Whenever we chose IBIS/Mercure hotel, we were satisfied with overall experience. Would definitely keep this trend ;)
Ann
2023년 8월
So we’ve been touring France for 15 days, and chose this hotel for our first overnight stay! We were so impressed by the whole experience that we had no hesitation in returning for our final night before returning to the UK! The staff are so polite and accommodating…. (A special mention to YASSINE on the front desk who is amazing! He went above and beyond on both our visits!) The hotel in general is superbly situated…. Just a few minutes stroll to the main market square and the medieval town. Most highly recommended in every respect! 😎
Steve
2023년 10월
Lovely friendly hotel. Car parking under hotel was easy to find (yes they are tight spaces but we managed ok and we had a 4x4 car), reception staff were very friendly and welcoming and even helped us to celebrate our anniversary which was so very much appreciated and a lovely gesture (Thank you!). The bar was well stocked and the breakfast exceeded our expectations with a great choice. The staff here are so nice and kind and friendly. Rooms are great and very comfy. Hotel is in a good location with a short walk to the centre of Rouen and the river too. We can highly recommend.
Thomas
2023년 6월
Being myself a Hotelier, as I already shared with the General Manager, I was ,particularly, impressed with the very welcoming and tremendously helpful staff with a particular assistance and support extended to me by the Supervisor at the Front Desk by the name of Karin and equally, Christelle. They both truly went the "extra mile"! Also, I appreciated the most friendly demeanor of the General Manager!
Van
2023년 3월
Good location for those driving into Rouen (close to main road so no need to drive into small streets, and plenty of parking available). The location was not only great for this reason, but it was also a super easy short walk to the centre, so brilliant to be able to drive in, park up but then easily access the centre on foot. Friendly staff, clean and comfortable, nice varied breakfast.
Amy
2023년 5월